Always in your control

Delete account
& data

GetPregnant has no app email or password sign-in, so there is no online account to delete. The App Store (iPhone) and Google Play (Android) handle subscriptions through your Apple Account or Google account; our server keeps minimal billing records to verify and restore Plus. Your period dates and check-ins are stored on your device. This website cannot access or erase them remotely.

Delete everything in the app

  1. Open GetPregnant on your iPhone or Android device.
  2. Open Settings.
  3. Tap Delete all local data, then confirm Delete everything.
  4. Wait for saving to finish. If the app reports a save error, tap Retry save before closing it.

All period starts, flow entries, symptoms, mood check-ins, onboarding answers, appearance preferences and conversations are deleted from the app’s local storage. Delete all local data is available even if you have only check-ins and no period starts. This resets AI consent and revokes this device’s Plus session. Our API does not retain chat content or a copy of cycle records, except AI answers you chose to report (with the question and note), which are kept for review for up to 12 months; email us to delete a report sooner. Clearing local data cannot recall information already sent to an AI service.

Delete an AI conversation

Open AI chat → History using the history icon. Delete individual conversations there. The plus icon starts a new conversation. Cycle records remain until you erase them separately.

Cancel a subscription separately

Erasing data or deleting the app does not cancel a subscription.

If you cannot open the app

On iPhone, touch and hold the GetPregnant icon, tap Remove App → Delete App, and confirm. This removes the app and its local entries from the device; copies may remain in device backups you made earlier until those backups are replaced or deleted.

In Android settings, open Apps → GetPregnant → Storage & cache → Clear storage (sometimes called “Clear data”). Labels vary by device. This resets the app and removes its local entries.

Delete an individual entry

Open the Calendar, navigate to the date, and deselect everything logged for that day (such as flow, ovulation test, cervical mucus, intimacy, symptoms, and moods). Removing a period start also removes the check-in on that start date. Other days are kept; use Delete all local data in Settings to delete everything.

Request deletion of billing or support records

Email [email protected] with the subject “GetPregnant data deletion.” We can help with instructions or a request to delete the minimal billing records or support correspondence we hold. Retention may be necessary to provide an active subscription and meet legal obligations. Apple and Google separately control their own payment records. Please do not send medical records or payment card details. We cannot see or delete cycle entries from your device. You do not need to email us to erase app data.

See the privacy policy for more detail.